Terms of Use

1. Agreement

These Terms of Use are an end user license agreement between you and Whale shark s. r. o., Karpatské námestie 7770/10A, 831 06 Bratislava - Rača, Slovakia, IČO 57 713 251 ("we", "us"), for the Muxly app for iOS ("the app"). By downloading or using the app you agree to these terms. These terms are concluded between you and us only — not with Apple Inc. ("Apple"). We, not Apple, are solely responsible for the app and its content.

2. License

We grant you a personal, non-exclusive, non-transferable license to use the app on Apple-branded devices that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions (including access through Family Sharing where enabled). You may not copy, modify, distribute, sell, or lease the app, or reverse-engineer it except to the extent applicable law permits despite this restriction.

3. Purchases

The app's core workspace — creating and managing hosts, keys, and settings — is free. Connecting to hosts over SSH requires unlocking the full version of Muxly, available as:

• an auto-renewing subscription (billed monthly or yearly), or
• a one-time lifetime purchase.

Current prices are shown in the app before you buy. All purchases are processed by Apple and charged to your Apple Account.

Subscriptions

Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period; your Apple Account is charged for renewal within 24 hours before the period ends. You can manage or cancel your subscription in your device's App Store subscription settings at any time; cancellation takes effect at the end of the paid period. If a free trial is offered, any unused portion of the trial is forfeited when you purchase a subscription.

Refunds

Purchases are refunded according to Apple's App Store refund policies; refund requests are made through Apple. Nothing in these terms limits your statutory rights as a consumer.

4. Acceptable use

Muxly connects to servers you configure. You agree to connect only to systems you own or are authorized to access, and you are solely responsible for the commands you run, the data you transfer, and the consequences of your activity on those systems. You agree to use the app in compliance with applicable law.

5. Your data and credentials

Your host configurations, passwords, and SSH keys are stored on your device as described in our Privacy Policy. We have no copy of them and cannot recover them for you — you are responsible for keeping backups of keys you cannot afford to lose. Keys generated in the Secure Enclave are hardware-bound, and their private key material cannot be exported through Muxly or ordinary platform APIs.

6. Optional services

The app can use an optional notification relay operated by us to deliver terminal-bell push notifications. The relay, Cloudflare, network connectivity, and the Apple Push Notification service are best-effort dependencies. Individual notifications may be delayed, coalesced, rate-limited, or dropped, and the service has no uptime or delivery guarantee. Do not rely on terminal-bell notifications for emergencies, safety-critical monitoring, or any use where a missed or late notification could cause harm.

7. Intellectual property

The app, including its design and branding, is owned by us and protected by law. The app includes open-source components used under their respective licenses. If you believe content in the app infringes your intellectual property rights, contact us; we, not Apple, are responsible for investigating and resolving such claims.

8. Maintenance and support

We are solely responsible for the app and for providing any maintenance and support for it. Apple has no obligation to furnish maintenance or support. You can reach us at support@muxly.sh.

9. Warranty

The app is provided "as is" and "as available", without warranties of any kind beyond those that cannot be excluded under applicable law. In case of any failure of the app to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you; to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are our responsibility.

10. Limitation of liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential damages, or for loss of data on servers you connect to, arising from your use of the app. Nothing in these terms excludes or limits liability that cannot be excluded under applicable law, including your statutory rights as a consumer. We, not Apple, are responsible for addressing any claims by you or any third party relating to the app, including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or similar legislation.

11. Legal compliance

You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. You must also comply with applicable third-party terms of agreement when using the app.

12. Termination

This license is effective until terminated. It terminates automatically if you fail to comply with these terms. Upon termination you must stop using the app. Sections that by their nature should survive termination (including sections 4, 5, 9, and 10) survive.

13. Third-party beneficiary

Apple and Apple's subsidiaries are third-party beneficiaries of these terms. Upon your acceptance, Apple has the right (and is deemed to have accepted the right) to enforce these terms against you as a third-party beneficiary.

14. Changes and governing law

We may update these terms as the app evolves; material changes will be reflected on this page with an updated effective date. Continued use of the app after a change constitutes acceptance. These terms are governed by the laws of the Slovak Republic, without prejudice to mandatory consumer protections or jurisdiction rights in your country of residence. If a dispute arises, please contact us first so we can try to resolve it. Depending on applicable consumer law, you may also have the right to use an out-of-court dispute-resolution process or bring proceedings before a court available to you. Nothing in these terms requires you to give up a mandatory right or remedy.

15. Contact

Whale shark s. r. o.
Karpatské námestie 7770/10A
831 06 Bratislava - Rača
Slovakia

Email: support@muxly.sh

Company ID: IČO 57 713 251